Western Union

The product "Western Union"

The Western Union office is open to the
Banque de Crédit de Bujumbura since 15/10/2003 .

Funds can be transferred abroad or received from the latter by means of Western Union.

The Western Union office is open in all branches of the Bank of Credit Bujumbura located across the country including:

- Bujumbura : Seat, Floor PLRwagasore , Centennial , Independence Square , Kigobe Kinanira , Buyenzi Oree du Golf

- In provinces Gitega Karusi , Rutana Gihofi , Rumonge Nyanza Lac, Makamba , Ruyigi , Ngozi, Kayanza , Muyinga and Kirundo Rugombo

The procedures for sending and receiving are made in the following manner :

1 . Remittances :

The Western Union operator communicates to the client the amount of fees to be collected given the amount to be transferred .

The customer completes an appropriate form.

The Western Union operator on the form the amount to be transferred over the commissions.

The ordering customer present the  Western Union
cashier the completed form and pay the amount in U.S. dollars which is registered on it.

The cashier gives the customer the deposit slip .

The operator is sending funds through Western Union program " Money Transfer " based on the information form and payment slip above and shall, after allocation to transfer control number of the transfer, a document with the references to it ( to the beneficiary )

2 . Receipt of funds :

The client presents and communicates the operator Western Union as follows:

- Identification documents

- The number of transfer control expected

- The password

- The expected amount

- First and last name of the sender

Note :

- The operator checks for the transfer through Western Union program " Money Transfer " on the basis of the above information form.

- Although optional , the number transfer control to quickly find the expected transfer . Number specified by the recipient client must be exact.

- The role of the sender is essential when transferring sent to allow the beneficiary to receive the transfer smoothly . It ensures that the identity of the beneficiary informed on the form is correct and notify the recipient exactly the transfer control number or "Money transfer control number " ( MTCN ) .

- Transfers are received in local currency (Burundi Francs) in accordance with the Central Bank's Regulations.

The Banque de Crédit de Bujumbura is at your disposal. For more information, please contact us at the following number: +257 22 20 10 33.


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International Transactions


A. General procedures of importation and payment

The importer must be approved by the Ministry of Trade.
The importer has to fill with his banker a form called "Declaration of import and payment ".
The payment of the goods and the related expenses is made according to the modalities resumed below:

a) Payment after import

Thepayment is made on presentation of :

  • Original definitive invoices.
  • Declarations of stake in consumption as well as the receipt of payment established by the services of the customs.
  • The certificate of check established by the controlling organisation, if necessary.
b) Payment before import

The payment before import concerns the payment either, by documentary credit, or by documentary delivery. 
The payment is made on presentation at the bank approved speaker or her foreign correspondent of the usual documents.
The documents of transport are established in the order of the approved Bank speaker, to notify to the importer.

B. Validation of the Declarations of import and payment ( DIP).

All the declarations of import and payment are aimed by banks approved according to the General Regulation of the Exchange control.

The demand of declaration of import and payment must be accompanied with :

  • A pro forma invoice to 6 copies;
  • An insurance certificate;
  • An authorization of the Ministry of Health for pharmaceutical products.

The validity of a DIP is of one year with the possibility of continuation only once for the same period.

The overtakings on the value FOB or the amount of the related expenses can be adjusted without having to validate an additional DIP on the condition of producing definitive invoices or certificate of check, if necessary.

The increase of the price due to a supplementary quantity with regard to the one who was initially foreseen on the DIP, asks for the validation of a new DIP to pay the supplement.

The validation of an additional DIP is required in case of increase of the price due to a supplementary quantity with regard to that foreseen on the DIP.

The DIP of a superior value in USD3000 for medicines, chemical, food products and secondhand clothes shops and USD 5000 for the other products, must be subjected to the control.

The partial expeditions for these declarations are the object of control.

The contract of check of the imports is at present insured by the General Company of Surveillance SGS in abbreviation.

The imports on behalf of model "A" are only authorized in the approved importers.

The import of the second-hand vehicles with personal custom(usage) is henceforth authorized.

The limitations relative to the import of the new and second-hand vehicles are got rid of.

The official structure of the prices of fuels is periodically published by the central Bank according to the ministerial prescription of the Ministry of Trade and the Industry.

The validation of the global DIP to cover the urgent imports is authorized.

The validity of a global DIP is fixed to 12 months.

The visa of a global DIP is subordinated to the checking(discharge) of that in the course of use. An importer can arrange only a single global DIP in force.

Payments on the global DIP are subordinated to the presentation of the following documents: Ø Original definitive invoices.,Original DMC containing N of the concerned DIP; receipts of payment of the entrance fees.

The import without payment of currencies(slogans) is authorized on base of a DIP.

The numbers attributed(awarded) to the BCB for the global DIP meet themselves in the beach of: LG / B1 / 400.000 - LG / B1 / 499.999


All the export and of re-exportation declarations are aimed by the banks according to the General Regulation of the exchange control.

In case of temporary export of vehicles, besides the usual documents, the approved Bank will have to ask for the registration card and the yellow card of COMESA insurance, if necessary.

The repatriation of the product of the exports or the paid re-exportations has to be made for the periods at the risk of statutory penalties impose on the failing exporter.

The continuation of export customs entries and re-exportation is also within the competence of approved banks.

The income in currencies bound to the export of the coffee, the tea and the cotton must be given up to the BRB at the level of 50 %.

Also, assets in currencies of Banks exceeding 10 % of stockholders' equity must be also given up to the BRB.

Financial Transactions

The approved banks are authorized to validate the models "A" for imports whose C&F value does not exceed USD 5.000, the travel expenses, the care of health, the school fees, the transfers of salaries and retro-transfers. By the expenses, we understand the expenses of official missions, the journeys for commercial contacts, visits, tourism and holidays, installations of the diplomats and the international civil servants and finally supplement at the expense of mission.

Any deal concluded in Burundi and concerning possessions situated in Burundi or services returned to Burundi cannot be drawn up in foreign currencies, except special dispensation of the Bank of the Republic of Burundi.

The demands of transfer towards the foreigner are presented on an entitled form " Model A ". They are introduced to approved banks for treatment and the files with which they are not authorized to deal are passed on to the BRB.

For the imports on model "A", documentary evidences have to reach the Bank in charge within 3 months to pass on them in the BRB.

The demands of travel expenses for official missions must be introduced by the employers.

The children of less than 10 years cannot benefit from the exchange.

The standards, the documents required as well as the amount authorized for every type of expenses are fixed by the BRB and can be communicated to the customer on inquiry.

The authorization of transfer of the professional incomes is granted to the foreign physical persons who do a professional activity in Burundi.

The authorization of transfer of the consular receipts is granted to Embassies and Consulates without conditions.

Domestic Transactions

This essentially involves transactions in Burundian Francs. The main services offered are :

  • Cash transaction
  • Cheque clearance
  • Opening of accounts
  • Delivery of cheque books
  • Transfers
  • Les retraits
  • Standing orders
  • Computerized Inter-connexion with the branches
  • Coffres forts
  • Reception
  • Information desk